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Privacy Policy
Sullivan Corporation, Inc. (“Sullivan Corporation,” “we,” “us,” and “our”) respects your privacy and is committed to protecting the information you provide to us through the Web site, www.sulli.com. This Privacy Policy describes our practices regarding the collection, use and security of your personal information. Sullivan Corporation may change the Privacy Policy and will maintain its current policy on the Web site. By visiting the Web site, you are accepting this Privacy Policy, and the practices set forth herein. If you have any questions about our Privacy Policy, please contact us as set forth in the Terms of Use, located on the Web site.
1. Gathering of User Information. We collect information about our Web visitors indirectly through our Internet access logs. When you access our Web site, your browser's domain name and Internet address is automatically collected and is placed in our Internet access logs. We use this information to learn about which pages and information our Web site visitors access and how often. We also collect user information when you voluntarily submit it to us. Throughout our site, we provide the opportunity to request company information, or to request solution, product, or service information through an e-mail contact form. This type of information is distributed only with Sullivan Corporation to determine how we can meet your needs and respond to your requests. It is completely up to you whether or not you want to provide this information.
2. Use of Information. We may use the information we collect in the following ways:
• To process your order;
• To communicate with you and to send you information about our products, services, contests, and promotions;
• To administer and fulfill our contests and other promotions;
• To learn more about your shopping preferences;
• To address problems with and improve our Web site, products and services;
• To analyze trends and statistics;
• To protect the security of the Web site;
• To contact you.
3. Promotional Communications. If you do not want to receive promotional information from Sullivan Corporation, please contact our customer service to let us know.
If you notify us by e-mail or regular mail, please be sure to include your full name and the e-mail address you used when you registered with or made a purchase. Please note that there will be a delay in processing your request that is received by e-mail or regular mail, during which period you may continue to receive communications from us.
If you decide that you want to receive promotional communications from us again, you can do so by logging into your online account and changing your preferences, by signing up when you visit the Web site or when you enter a sweepstakes or contest, or by contacting customer service.
Please note that when you make an online purchase from us, we will confirm your order status and shipment by e-mail. We may also need to contact you with questions or information regarding your order.
4. Security of User Information. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.
We use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us on our Web site. To make sure you are accessing our secure server, before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
In addition, when using your credit card on our Web site, we now require that you enter your credit card's 3 to 4 digit security code (CVV). This additional safeguard helps to prevent credit card fraud, since the CVV code can only be found on the card itself.
If for any reason you cannot access the secure server, or if you are not comfortable shopping online at our Web site, please place your order with us by telephone at the number listed on the Web site.
If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond. This is a scam called "phishing" that is designed to steal your personal information. We will never request your password, user name, credit card information or other personal information through e-mail.
5. Privacy Protection of Children. Sullivan Corporation is concerned about the privacy and safety of children when they use the Internet. The Web site is a general audience site and is not targeted to or intended for use by children. Sullivan Corporation will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent.
6. Use of Cookies. The Sullivan Corporation Web site only minimally uses cookies to assign a "User I.D." Cookies are small files of information, which save specific information about your visit. The cookies we use identify you merely as a number and are used only to assist in producing overall site visitor statistics. Cookies, by themselves, cannot be used to find out the identity of any user. Unless you specifically tell us who you are by completing a contact form, we will never know who you are even though we assign you a cookie.
7. Disclosure of User Information. Sullivan Corporation will not sell or distribute user information to third parties. If you have voluntarily submitted user information to us through an e-mail or contact form, Sullivan Corporation maintains your security by ensuring the information is only distributed within Sullivan Corporation. This enables us to respond to your request about a product or service. If you subscribe to an e-mail list, you will be given instructions on how to remove yourself from that list.
8. External Links. The Sullivan Corporation Web site may provide links to other third party Web sites. Even if the third party is affiliated with Sullivan Corporation through a business partnership or otherwise, Sullivan Corporation is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only, and you access them at your own risk.
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